Voice Analysis ,Best Voice Analytics Software for Call Centers

VSpeech iTalker - Best Voice Analytics Software for Call Centers

Multilingual

Langauge Independant, Works with any languages. paralinguistic features

High Qaulity Speech Recognition

Extracts all Insights from Speech data.

Call Analysis in Realtime

Understand your users, Identify key matrix and more.. Checkout Video...

Important Usecases

Problem Statement A

With millions of call a day in call centers and it becomes crucial to know how well your agent has handled these call

Our Solution

Vspeech.ai Voice Analysis Solutions transcribe voice data and provide multiple options to get inside

Problem Statement B

Organizations have hundreds audio conversion inside multiple channels.Rellying on serialization & hyrarcnhy cause them delay in taking key decision and miss important input data.

Best Solution

Vspeech.ai Voice Analysis System Monitor all data and generate triggers to make key decisions.

Must have For Call Centers - Advance Speech Analytics Provides you

Identify Lost Opportunities

System monitor leads and pradicts outcome from interactions

Intent From Communication

Understand your customers. Feel their pain in your product.

Conversation Search

Use Finder to search in big data instantly using auto agreegators groups.

Supports Calls/Chats/Emails

Import all channel raw data.

Customize Reports

Automated Advance reporting system.

Features

Agent Customer Engine

Clear Agent Customer View.

Speech to Text Engine

Most advance and customize Speech Recognition models option available.

Noise/Silent Engine

Identify Voice-Non Voice parts.

Word Level Separations Engine

Per word confidence score available.

Agent Identifiers Engine

Identify automatically Agent and customer from data.

Natural Language Processor Engine

NLP/NLU deep learning model Support.

IPA Modeling

Auto mapping of Phoneme to Letter system.

Language Model

Custom LM to enhance Speech accuracy.

Sentiment Engine

Understand customre sentiment.

Intend Engine

Identify Intend from data.

Facts and Technics

VSpeech.ai is a deep-tech Voice AI platform that helps you achieve business goals from big voice data

10+ Machine Learning Models

6* New Advance Technics Applied

9++ Call Assessment Features

85-95% High accuracy on call center data

13+ Agent-Customer Conversional Features